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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of solecita varela

solecita varela

October 13, 2026

5  out of  5
rating by solecita varela
"Muy buen cervicio gracias."
We responded:
"solecita, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Nelso Garrido

Nelso Garrido

October 8, 2026

5  out of  5
rating by Nelso Garrido
"Liliana me ayudó muy vien"
We responded:
"Nelso, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Cottage Grove. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alejandra Bustamante and Team "
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David Escobar

October 8, 2026

5  out of  5
rating by David Escobar
"Buenísima la atención de Annie, ella fue muy amable y me explicó todas las coberturas en la oficina, recomiendo la atención de la oficina en cottage grove"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Eliana Escaffi

Eliana Escaffi

October 7, 2026

5  out of  5
rating by Eliana Escaffi
"Liliana es una excelente agente, quedé muy contenta con su servicio 100% recomendable!!"
We responded:
"Thank you so much for the 5 stars, Eliana! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Leopoldo Moreno

Leopoldo Moreno

October 7, 2026

5  out of  5
rating by Leopoldo Moreno
"Excelente atencion"
We responded:
"Thank you for the 5-star review of Alejandra Bustamante’s team - we really appreciate your kind words! "
Profile photo of Luis Osegueda

Luis Osegueda

October 6, 2026

5  out of  5
rating by Luis Osegueda
"Siempre muy amables.. rapidos y profecionales.. hoy en especial Annie al telefono."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Helder Gonzalez

Helder Gonzalez

October 5, 2026

5  out of  5
rating by Helder Gonzalez
"Muy linda la atención me agradó mucho 👌🏻"
We responded:
"Helder, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Gregory S. Werth

October 4, 2026

5  out of  5
rating by Gregory S. Werth
"Great Services"
We responded:
"Gregory, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Cottage Grove insurance team is always here and happy to help. "
Profile photo of Angelica Reyes

Angelica Reyes

October 2, 2026

5  out of  5
rating by Angelica Reyes
"She is very good and kind highly recommended! 🥰"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alejandra Bustamante’s team. "
Profile photo of Chris Wells

Chris Wells

October 1, 2026

5  out of  5
rating by Chris Wells
"Very helpful! Easy to work with!!!"
We responded:
"Hi Chris, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Cottage Grove.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Alejandra Bustamante "
Profile photo of Conrrado Martinez

Conrrado Martinez

September 28, 2026

5  out of  5
rating by Conrrado Martinez
"Muy buen seguro y muy buena atención al cliente. La señorita Annis me atendió, me aclaró mi duda y estoy muy satisfecho."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Amy Freitag

Amy Freitag

September 21, 2026

5  out of  5
rating by Amy Freitag
"Abby is wonderful to work with!"
We responded:
"Amy, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Cottage Grove insurance team! - Your State Farm Agent, Alejandra Bustamante "
Profile photo of Pawan Baral

Pawan Baral

September 18, 2026

5  out of  5
rating by Pawan Baral
"Miss Abby Vang is an excellent agent at this location. She was able to quickly and effectively find and give me the best options for my auto quote without any judgement. When I asked her if I can call back to confirm she didn't pressure me to "GET THE QUOTE TODAY". She is also super nice and was a GEM to talk to!"
We responded:
"Thank you for the 5-star review, Pawan! We’re proud to serve the Cottage Grove community and truly appreciate your support. "
Profile photo of Tlk

Tlk

September 9, 2026

5  out of  5
rating by Tlk
"The team is always on top of it when we've needed them which is why we've been with them since 2009 :)"
We responded:
"Thank you for the 5-star review, Tlk! We’re proud to serve the Cottage Grove community and truly appreciate your support. "
Profile photo of JenB

JenB

September 5, 2026

5  out of  5
rating by JenB
"Tanner Stephens in this office provides the best customer service! I’ve reached out to him multiple times to switch insurance to a different car and to ask questions about other policies - he always answers so quickly, and he also gives just the right amount of detail: enough so I’m clear on what the answer is and not so much that it’s overwhelming. Thank you for all of your help, Tanner! You’re a big reason I’m sticking with State Farm."
We responded:
"Thank you for the 5-star review, JenB! We’re proud to serve the Cottage Grove community and truly appreciate your support. "
Profile photo of Keomanee T

Keomanee T

September 1, 2026

5  out of  5
rating by Keomanee T
"Abby was very kind and patient to help me with my insurance!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of John Vang

John Vang

September 1, 2026

5  out of  5
rating by John Vang
"I’m very happy with the service I received from Abby and would definitely recommend her to anyone looking for insurance. Thank you, Abby, for making the process so easy!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Alpha Vang

Alpha Vang

August 31, 2026

5  out of  5
rating by Alpha Vang
"Just switched over to state farm not too long ago, had a great experience with them and was able to lower some of my rates. Abby in particular was very helpful in my transition while being transparent with the whole process. Great work from the team, I’ll continue to do business with them."
We responded:
"Thank you so much for the 5 stars, Alpha! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Mike Sauk

Mike Sauk

August 31, 2026

5  out of  5
rating by Mike Sauk
"Quick thorough servce. Good communication."
We responded:
"Mike, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Quintin Oxley

Quintin Oxley

August 31, 2026

5  out of  5
rating by Quintin Oxley
"Damia was really the best to work with on getting auto insurance. Answers all questions or concerns. Highly recommended

8/31/2026
Abby Vang was very helpful with what i needed, all my questions were answered with solutions. Very much enjoyed working with her. 5 stars"
We responded:
"Quintin, Thank you for your wonderful feedback! We're glad to hear that Damia provided excellent support and answered all your questions. We appreciate your recommendation!"
Profile photo of Nengher Vang

Nengher Vang

August 30, 2026

5  out of  5
rating by Nengher Vang
"We have been working with Abby Vang at this location since March, when she first began working here as a new agent. Although Abby may be relatively new to the profession, don’t let that fool you—she is knowledgeable, responsive, and quick to help. Whenever we had a question, she either answered it immediately or consulted her supervisor and got back to us promptly.

Through Abby, we obtained several policies, including auto, homeowners, and rental-property insurance. We initially purchased homeowners insurance when we bought our new home. When we decided to rent out our previous home, Abby helped us convert its homeowners policy into a rental-property policy and made the entire transition smooth and easy. She has handled every question and situation with professionalism, patience, grace, and understanding.

Our only concern is not with Abby—she has been fantastic—but with State Farm and the insurance industry more generally. Our State Farm policy has a deductible equal to 1% of the coverage amount, compared with the 0.5% deductible we had with some previous insurers. Consumers should carefully compare deductibles as well as premiums when evaluating policies.

We switched to State Farm primarily because our previous insurance companies repeatedly increased our premiums, despite our having no traffic violations, accidents, or property claims. Unfortunately, long-term customers often seem to face higher premiums at renewal rather than being rewarded for their loyalty. We left American Family Insurance for Allstate for this reason and eventually left Allstate for State Farm for the same reason.

It is important to understand that premium increases are generally determined by the insurance company and are beyond an individual agent’s control. Abby is an outstanding agent, and we highly recommend her. At the same time, like any responsible customer, we will continue comparing coverage and rates if State Farm significantly increases our premiums in the future."
We responded:
"Nengher, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Jeffrey Weihert

Jeffrey Weihert

August 28, 2026

5  out of  5
rating by Jeffrey Weihert
"Very courteous great service- been happy with statefarm for the past 3 years- thanks abby"
We responded:
"Jeffrey, thank you so much for your recommendation and great review. We really appreciate it."
Profile photo of Patricia Garcia

Patricia Garcia

August 26, 2026

5  out of  5
rating by Patricia Garcia
"Excelente la atención de la accesora any"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Cottage Grove to know you had such a great experience with us. "
Profile photo of Hailey CHEN

Hailey CHEN

August 21, 2026

5  out of  5
rating by Hailey CHEN
"Abby helped me a lot with my quote. The whole process was easy and quick, and she was very kind, sweet, and helpful. I really appreciated her help."
We responded:
"Hailey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Annie Rodenborg

Annie Rodenborg

August 18, 2026

5  out of  5
rating by Annie Rodenborg
"Very helpful, communication was great. Moving states is difficult, but State Farm has helped more than most! I was in contact with Tanner for over a month and he was right there when I needed something. 10/10 would recommend!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alejandra Bustamante’s team. "