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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karla Gonzalez

July 24, 2026

5  out of  5
rating by Karla Gonzalez
"Excelente"
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craig spector

July 24, 2026

5  out of  5
rating by craig spector
"This agency was excellent. Liliana returned calls and emails in a very timely manner and that’s appreciated. Great customer service. I highly recommend them for renters insurance and anything else u may need"
We responded:
"Thank you so much for the 5 stars, craig! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Albina Hocum

July 23, 2026

5  out of  5
rating by Albina Hocum
"Agent Liliana Garcia Lazo was exceptional, very helpful and was able to explain everything that I needed help with. She did call to me back immediately after I left my message. Liliana took time to explain coverage . I appreciated.I will recommend her for all insurance needs."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Cottage Grove to know you had such a great experience with us. "
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Mayerling Vasquez

July 22, 2026

5  out of  5
rating by Mayerling Vasquez
"Excelente atención por parte de [ Annie ]. Fue muy amable y resolvio mi problema con paciencia y rapidez."
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Librado Hernandez

July 20, 2026

5  out of  5
rating by Librado Hernandez
"Liliana Garcia Lazo was kind, and very helpful in getting us to the right people. An excellent worker and very wonderful customer service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alejandra Bustamante’s team. "
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HiDee Os

July 20, 2026

5  out of  5
rating by HiDee Os
"Vanessa was efficient, knowledgeable and friendly. It was a pleasure to do business with her and State Farm."
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Hugo Martinez

July 20, 2026

5  out of  5
rating by Hugo Martinez
"Liliana me ayudó con mucha información sobre mi pólizas"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Patricio Sumba

July 20, 2026

5  out of  5
rating by Patricio Sumba
"Anny es una excelente persona me atendió amable gracias x su buen trabajo"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alejandra Bustamante’s team. "
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Guadalupe Miranda

July 20, 2026

5  out of  5
rating by Guadalupe Miranda
"David Yang came to do an inspection of my roof, and I was highly impressed by his kindness, and professionalism."
We responded:
"Guadalupe, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mary Wheeler

July 17, 2026

5  out of  5
rating by Mary Wheeler
"Was very helpful and was very satisfied with the handling of the
transfer"
We responded:
"Hi Mary, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alejandra Bustamante’s team.  Please reach out to us if any questions come up!  - Alejandra Bustamante’s Insurance Team "
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Diego Pacheco

July 11, 2026

5  out of  5
rating by Diego Pacheco
"Muy buenas la atención de Liliana Garcia me saco de todas mis dudas y sobretodo en todo momento estuvo al pendiente de cada detalle que le preguntaba y me saco de muchas dudas gracias por la atención 😁😁"
We responded:
"Thank you for the amazing review, Diego! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lazaro Alejandro

July 10, 2026

5  out of  5
rating by Lazaro Alejandro
"Muy buen servicio con mucha amabilidad los recomiendo con Annie"
We responded:
"We appreciate your review, Lazaro. We are so happy that you had such a wonderful experience with State Farm Agent Alejandra Bustamante’s Team here in Cottage Grove ! "
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Rogelio Becerra

July 8, 2026

5  out of  5
rating by Rogelio Becerra
"Excelente servicio por parte de Vanessa y su equipo. La respuesta siempre rápida y eficiente"
We responded:
"Thank you so much for the 5-stars, Rogelio! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jody Klumb

July 8, 2026

5  out of  5
rating by Jody Klumb
"Abby was very responsive and helpful with an insurance question."
We responded:
"Thank you for the fantastic review, Jody! We are always here to help with your insurance needs here in Cottage Grove . "
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Jane Olson

July 7, 2026

1  out of  5
rating by Jane Olson
"I would not recommend State Farm based on my experience.

We filed a hail damage claim for our roof after a severe storm. Virtually every home in our neighborhood has had its roof replaced because of the damage. Yet after months of emails, multiple inspections, countless phone calls, photos, and videos, State Farm still has not fully approved our claim.

The entire process has been frustrating, exhausting, and unnecessarily stressful. Instead of feeling supported during a difficult situation, we’ve had to fight every step of the way just to get our claim properly reviewed.

If you’re looking for an insurance company that will stand behind you when you actually need them, my experience with State Farm has been extremely disappointing. I would not choose them again, and I cannot recommend them based on how they’ve handled our claim. I wish there will be a minus 1,000 for the rating of their service"
We responded:
"Jane, We’re very sorry to hear about your experience and how frustrating this process has been. Please know that we understand how stressful it is to deal with storm damage and an insurance claim.
Unfortunately, our agency is not able to override or change State Farm’s claims decisions. We did escalate your claim and requested additional efforts specifically for your case; however, State Farm upheld the decision based on their findings.
We truly regret that the outcome was not what you were expecting, and we’re sorry for the disappointment and inconvenience this caused. If you have any additional documentation you’d like us to review for completeness, feel free to share it with us and we’ll be happy to look into it as well."
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Matthias Thiesmeyer

July 7, 2026

5  out of  5
rating by Matthias Thiesmeyer
"I came here as a new student looking for a renters insurance. Their price was the best I could find and their communication is really good. I am very happy with their service and can recommend them"
We responded:
"Thank you so much for the 5-star rating, Matthias! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rodney

July 6, 2026

5  out of  5
rating by Rodney
"Alejandra and her staff was a great help to us to have inspections and estimate on the covering of hail damages on my house. Thank you very much"
We responded:
"Rodney, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alejandra Bustamante’s Team here in our Cottage Grove office. "
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elmer franz pinto fernandez

July 2, 2026

5  out of  5
rating by elmer franz pinto fernandez
"Excelente atención, la información brindada fue clara. Y la solución de problemas y dudas fue eficiente"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Deborah walker

June 30, 2026

5  out of  5
rating by Deborah walker
"We had a huge amount of Hail damage recently. Abby, Jonathan and a few others were a big help working through this recovery process. Without them, We don’t know what we would have done. Thank you State Farm.
Dennis and Deborah"
We responded:
"Deborah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alejandra Bustamante’s Team—we are always here to help!"
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Melissa Paquin

June 27, 2026

5  out of  5
rating by Melissa Paquin
"Abby has been so helpful with changes to my policy and all of the questions that come with making those changes. Everyone is a pleasure to deal with, they return calls quickly, listen well and are very patient and knowledgeable."
We responded:
"Melissa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alejandra Bustamante’s Team here in our Cottage Grove office. "
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Delfina Avila

June 23, 2026

5  out of  5
rating by Delfina Avila
"Everyone are so respectful and professional!!
My Agent Liliana is an amazing women,she is very clear and professional explaining the policies life and car.She is very fast answering my questions and resolving any issue.

Thank you, Liliana!!"
We responded:
"Thank you for the amazing review, Delfina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Manuel Martinez

June 23, 2026

5  out of  5
rating by Manuel Martinez
"Muy buen servicio muy amables y professionales"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alejandra Bustamante’s Team. "
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Arely Burgos

June 22, 2026

5  out of  5
rating by Arely Burgos
"Liliana Garcia muy amable, fue de gran ayuda."
We responded:
"Thank you so much for the 5-stars, Arely! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Noel Eduardo Montoya Alvarez

June 16, 2026

5  out of  5
rating by Noel Eduardo Montoya Alvarez
"Hacen un gran labor en su trabajo muy bien recomendado"
We responded:
"Noel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alejandra Bustamante’s Team is just a call or email away!"
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Fabi Flores

June 12, 2026

5  out of  5
rating by Fabi Flores
"Muy buen servicio y atención alos clientes de parte de Damia"
We responded:
"Fabi, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alejandra Bustamante’s Team!"