State Farm® Insurance Agent Alejandra Bustamante
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mable Kinzie
November 18, 2024
5
out of
5
rating by Mable Kinzie
"Damia in this office is always super responsive and helpful. Thanks!"
Todd Grams
November 18, 2024
5
out of
5
rating by Todd Grams
"I had the pleasure of working with Susana Silva. She did a wonderful job assiting me in the trasition to State Farm."
Jose Toledo
November 14, 2024
5
out of
5
rating by Jose Toledo
"Muy amable y me dio mucha seguridad al comprar mi seguro, gracias Susana …"
Diego Quiroga
November 12, 2024
5
out of
5
rating by Diego Quiroga
"Esta agencia de verdad muestra cariño e importancia a sus clientes. Susana Silva en especial fue alguien que nos ayudo mucho a contestar cualquier dudas que tuvimos y hacer cualquier trámite progresar fácilmente. Muy agradecido por su trabajo."
Esbeidy Manzanares
November 8, 2024
5
out of
5
rating by Esbeidy Manzanares
"Recomendado al 100%, Susana nos explicó perfectamente todo Yo y mi prometido nos vamos muy contentos"
Octavio Suarez
November 8, 2024
5
out of
5
rating by Octavio Suarez
"Una excelente persona y el servicio el que nos brindo Susana FELICIDADES"
Eduardo Sosa
November 7, 2024
5
out of
5
rating by Eduardo Sosa
"Excelente servicio, atencion y asesoramiento de parte de Susana Silva."
Chelsee
October 25, 2024
5
out of
5
rating by Chelsee
"I have been with this office for several years and have always had a wonderful experience with the staff. I recently worked with Cintya, who was very kind and helpful and went the extra mile to make sure my insurance plan was a good fit for me."
Donaldo Nuñez
October 22, 2024
5
out of
5
rating by Donaldo Nuñez
"La atención de Susana es excepcional. La recomiendo 100%. Muy buena explicación y a detalle."
We responded:
"Donaldo: muchas gracias por tu comentario! Nos alegra saber que recibiste una atención excepcional de Susana y que la explicación fue clara y detallada. Agradecemos tu recomendación al 100%. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para servirte!"
Maria Banchik (EMMA)
October 18, 2024
5
out of
5
rating by Maria Banchik (EMMA)
"Tanner knows his stuff! If you need a new policy or information about insurance, give him a call. He’s super responsive!"
We responded:
"Emma, thank you for your great review! We're thrilled to hear that Tanner was able to assist you and provide the information you needed. His responsiveness and knowledge are truly valuable assets to our team. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Zack Kaestner
October 14, 2024
5
out of
5
rating by Zack Kaestner
"Susana was the best to work with! She saved me and my girlfriend a ton of money, wish I could give more than 5 stars"
We responded:
"Zack, thank you so much for your amazing review! We're thrilled to hear that Susana was able to help you and your girlfriend save money. Your kind words mean a lot to us, and we truly appreciate your support. If you ever need assistance in the future, don't hesitate to reach out. We're here for you! "
Tori Johnson
October 14, 2024
5
out of
5
rating by Tori Johnson
"Best insurance experience ever with Susana. Insurance is always so confusing and she made sure I understood everything and got me and my boyfriend a great bundle deal! I will be contacting her for all my insurance needs and questions in the future. Thanks Susana!!"
We responded:
"Tori, thank you for your fantastic review! We're so glad to hear that Susana made your insurance experience enjoyable and easy to understand. It's great that you and your boyfriend found a great bundle deal! We appreciate your trust and look forward to assisting you with all your future insurance needs. If you have any questions, don’t hesitate to reach out. Thanks again, and we’ll see you soon!"
Julie Ann Drake
October 11, 2024
5
out of
5
rating by Julie Ann Drake
"I had the most pleasurable conversation with an agent today by the name of Susana. Very informative, patient and thorough. I highly recommend this state farm agency. I’ve been with State Farm since the 80s and I’ve had no issues and prompt service every time I’ve made contact. Thank you Julie Ann"
We responded:
"Thank you so much for your kind words, Julie Ann! We're delighted to hear about your positive experience with Susana. Her dedication to providing informative and thorough assistance truly reflects our commitment to excellent customer service. We appreciate your loyalty to State Farm since the 80s and are thrilled that you've had consistently prompt service. If you need anything in the future, please don't hesitate to reach out. We're here to help!"
Payo Characato
September 12, 2024
5
out of
5
rating by Payo Characato
"Susana muy eficiente"
We responded:
"Payo, muchas gracias por tu comentario! Nos alegra saber que encontraste a Susana tan eficiente. Su dedicación es invaluable para nosotros. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Yader Ramón Guevara Torres
September 5, 2024
5
out of
5
rating by Yader Ramón Guevara Torres
"good care and super friendly. help you understand rus insurance coverage Susana one of the best sellers and especially speak Spanish"
We responded:
"Yader, thank you for your wonderful review! We're thrilled to hear that you received great care and found our service friendly and helpful. Susana is indeed an asset to our team, and we're glad her ability to speak Spanish made your experience even better. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Julie Hardcastle
September 5, 2024
5
out of
5
rating by Julie Hardcastle
"Subject: Exceptional Customer Service I wish express my heartfelt appreciation for the outstanding customer service provided by Kelsea Busard, account representative - State Farm Insurance. During my recent interaction with State Farm, Kelsea went above and beyond to assist me with my inquiries regarding a homeowner’s insurance and the advantages of bundling my auto insurance. I am truly impressed by her dedication and professionalism. Kelsea’s expertise and attention to detail were evident from the moment she began addressing my questions. Not only did she patiently explain the advantages of the bundling process, but she also took the time to ensure that I fully understood all the information provided. Her willingness to go the extra mile to assist me in making informed decisions demonstrated her commitment to customer satisfaction. Furthermore, Kelsea’s warm and friendly demeanor made me feel valued as a customer, and her genuine interest in helping me achieve my financial goals was truly refreshing. Her exceptional communication skills and knowledge of the insurance industry were instrumental in alleviating any concerns I had, and I am grateful for her guidance throughout the process. I believe that Kelsea is a valuable asset to your team, and her dedication to providing exceptional customer service should be commended. It is rare to encounter individuals who are as passionate and competent as Kelsea, and I am confident that her commitment to excellence will continue to positively impact your organization and its customers. Thank you once again for employing such a remarkable professional. I look forward to continuing my relationship with your company and will not hesitate to recommend your services to others based on the exceptional experience I had with State Farm. Sincerely, Julie Hardcastle"
Kain Cederberg
September 3, 2024
5
out of
5
rating by Kain Cederberg
"Very helpful and pleasant."
We responded:
"Kain, thank you for your feedback! We're so glad to hear that you found our service helpful and pleasant. If you need anything else or have any questions in the future, don’t hesitate to reach out. We’re here for you!"
Emmaline Baumann
August 28, 2024
5
out of
5
rating by Emmaline Baumann
"I cannot stress how incredible it was to work with Susana. After weeks of trouble with our previous insurance, she was patient, kind, and extremely helpful in finding a policy that worked for our specific needs and solving niche issues. Can't recommend enough!"
We responded:
"Emmaline, thank you so much for your amazing feedback! We're thrilled to hear that Susana was able to assist you with patience and kindness during your transition. It's wonderful to know that she found a policy that met your specific needs and helped solve your issues. Your recommendation means a lot to us! If you need anything else in the future, please don’t hesitate to reach out. We're here for you!"
Angel García
August 28, 2024
5
out of
5
rating by Angel García
"Excelente servicio super recomendado"
We responded:
"Ange, muchas gracias por tu reseña! Nos alegra saber que recibiste un excelente servicio y que nos recomiendas. Apreciamos tu apoyo y estamos aquí para ayudarte en lo que necesites. ¡Esperamos verte pronto!"
Katie Holmes
August 26, 2024
5
out of
5
rating by Katie Holmes
"Damia helped me transfer offices from out of state, and continues to check in on occasion to make sure I am satisfied with my coverage. Very satisfied with the proactive communication from this office!"
We responded:
"Katie, thank you for your wonderful review! We're thrilled to hear that Damia was able to assist you with your office transfer. Our team is committed to proactive communication and ensuring you have the best experience possible. If you need anything else or have questions in the future, feel free to reach out. We're here to help!"
Luisa Torres
July 5, 2024
5
out of
5
rating by Luisa Torres
"Excelente servicio, Damia nos ayudó contó todo los seguros, gracias por su ayuda y servicio"
We responded:
"Luisa, muchas gracias por dejar este comentario, esperamos servirla por mucho tiempo y ayudarla siempre brindandole un excelente servicio."
Daniel Felipe Martinez Martinez
July 5, 2024
5
out of
5
rating by Daniel Felipe Martinez Martinez
"Damia excelente servicio"
We responded:
"Daniel, muchas gracias portomar el tiempo de dejar este review para Damia, estamos felices que estes contento con nuestros servicios. Gracias!"
Carlos Daniel Garcia Cestari
June 21, 2024
5
out of
5
rating by Carlos Daniel Garcia Cestari
"excellent service from Susana, very happy with the way she answered my questions and guided me throughout my insurance process"
We responded:
"Carlos, thank you for taking the time to leave such a positive review about Susana! We're delighted to hear that she provided excellent service, answered your questions, and guided you through your insurance process. We'll be sure to pass along your kind words to Susana and commend her for her outstanding assistance. We appreciate your feedback and hope to continue providing you with the same level of service in the future."
Syd Feldmann
June 20, 2024
5
out of
5
rating by Syd Feldmann
"Cintya is amazing!"
We responded:
"Syd, thank you for your wonderful review of Cintya! We're thrilled to hear that she has left a positive impression on you. We'll make sure to pass along your kind words to Cintya and recognize her for her amazing work. We appreciate your feedback and look forward to assisting you again in the future."
David Garner
June 20, 2024
5
out of
5
rating by David Garner
"Damian was a great help. She is very personable and friendly. She was a big help with insurance as well."
We responded:
"David, thank you for your positive feedback about Damia! We're glad to hear that she provided excellent assistance during your insurance inquiry. Damia's personable and friendly approach is something we strive for in our team. We appreciate your review and hope to continue providing helpful service in the future."