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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Payo Characato

September 12, 2024

5  out of  5
rating by Payo Characato
"Susana muy eficiente"
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Yader Ramón Guevara Torres

September 5, 2024

5  out of  5
rating by Yader Ramón Guevara Torres
"good care and super friendly. help you understand rus insurance coverage Susana one of the best sellers and especially speak Spanish"
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Julie Hardcastle

September 5, 2024

5  out of  5
rating by Julie Hardcastle
"Subject: Exceptional Customer Service I wish express my heartfelt appreciation for the outstanding customer service provided by Kelsea Busard, account representative - State Farm Insurance. During my recent interaction with State Farm, Kelsea went above and beyond to assist me with my inquiries regarding a homeowner’s insurance and the advantages of bundling my auto insurance. I am truly impressed by her dedication and professionalism. Kelsea’s expertise and attention to detail were evident from the moment she began addressing my questions. Not only did she patiently explain the advantages of the bundling process, but she also took the time to ensure that I fully understood all the information provided. Her willingness to go the extra mile to assist me in making informed decisions demonstrated her commitment to customer satisfaction. Furthermore, Kelsea’s warm and friendly demeanor made me feel valued as a customer, and her genuine interest in helping me achieve my financial goals was truly refreshing. Her exceptional communication skills and knowledge of the insurance industry were instrumental in alleviating any concerns I had, and I am grateful for her guidance throughout the process. I believe that Kelsea is a valuable asset to your team, and her dedication to providing exceptional customer service should be commended. It is rare to encounter individuals who are as passionate and competent as Kelsea, and I am confident that her commitment to excellence will continue to positively impact your organization and its customers. Thank you once again for employing such a remarkable professional. I look forward to continuing my relationship with your company and will not hesitate to recommend your services to others based on the exceptional experience I had with State Farm. Sincerely, Julie Hardcastle"
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Kain Cederberg

September 3, 2024

5  out of  5
rating by Kain Cederberg
"Very helpful and pleasant."
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Emmaline Baumann

August 28, 2024

5  out of  5
rating by Emmaline Baumann
"I cannot stress how incredible it was to work with Susana. After weeks of trouble with our previous insurance, she was patient, kind, and extremely helpful in finding a policy that worked for our specific needs and solving niche issues. Can't recommend enough!"
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Angel García

August 28, 2024

5  out of  5
rating by Angel García
"Excelente servicio super recomendado"
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Katie Holmes

August 26, 2024

5  out of  5
rating by Katie Holmes
"Damia helped me transfer offices from out of state, and continues to check in on occasion to make sure I am satisfied with my coverage. Very satisfied with the proactive communication from this office!"
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Luisa Torres

July 5, 2024

5  out of  5
rating by Luisa Torres
"Excelente servicio, Damia nos ayudó contó todo los seguros, gracias por su ayuda y servicio"
We responded:
"Luisa, muchas gracias por dejar este comentario, esperamos servirla por mucho tiempo y ayudarla siempre brindandole un excelente servicio."
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Daniel Felipe Martinez Martinez

July 5, 2024

5  out of  5
rating by Daniel Felipe Martinez Martinez
"Damia excelente servicio"
We responded:
"Daniel, muchas gracias portomar el tiempo de dejar este review para Damia, estamos felices que estes contento con nuestros servicios. Gracias!"
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Carlos Daniel Garcia Cestari

June 21, 2024

5  out of  5
rating by Carlos Daniel Garcia Cestari
"excellent service from Susana, very happy with the way she answered my questions and guided me throughout my insurance process"
We responded:
"Carlos, thank you for taking the time to leave such a positive review about Susana! We're delighted to hear that she provided excellent service, answered your questions, and guided you through your insurance process. We'll be sure to pass along your kind words to Susana and commend her for her outstanding assistance. We appreciate your feedback and hope to continue providing you with the same level of service in the future."
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Syd Feldmann

June 20, 2024

5  out of  5
rating by Syd Feldmann
"Cintya is amazing!"
We responded:
"Syd, thank you for your wonderful review of Cintya! We're thrilled to hear that she has left a positive impression on you. We'll make sure to pass along your kind words to Cintya and recognize her for her amazing work. We appreciate your feedback and look forward to assisting you again in the future."
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David Garner

June 20, 2024

5  out of  5
rating by David Garner
"Damian was a great help. She is very personable and friendly. She was a big help with insurance as well."
We responded:
"David, thank you for your positive feedback about Damia! We're glad to hear that she provided excellent assistance during your insurance inquiry. Damia's personable and friendly approach is something we strive for in our team. We appreciate your review and hope to continue providing helpful service in the future."
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Jose Rodolfo Avina

June 13, 2024

4  out of  5
rating by Jose Rodolfo Avina
"Very good service and all the staff very friendly since you arrive at the place. I recommend it."
We responded:
"Jose, thank you for your positive review! We are thrilled to hear that you had a great experience with our service and found our staff to be friendly. We appreciate your recommendation and look forward to serving you again in the future. If you have any further feedback or need assistance, please don't hesitate to reach out."
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Shirley Klinkner

May 8, 2024

5  out of  5
rating by Shirley Klinkner
"We met with Damia Yanzapanta-Cumbajin to go over our condo insurance. She was very thorough and told us lots of information and also made sure our coverage was adequate. She also answered questions we had on other coverage we have with State Farm. She was very pleasant and fun to work with. We would certainly recommend her, Alejandra Bustamante’s agency and State Farm to anyone."
We responded:
"Shirley, thank you for taking the time to share your positive experience with Damia during your condo insurance consultation. We are thrilled to hear that she provided you with thorough information and ensured that your coverage was adequate. It's great to know that she also went above and beyond by addressing your questions about other coverage with State Farm. We are delighted that Damia's pleasant and enjoyable demeanor made the process of working together a positive one for you. Your recommendation of both Damia and Alejandra Bustamante's agency, is greatly appreciated."
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Rose Kimberley

May 7, 2024

5  out of  5
rating by Rose Kimberley
"I needed to update my coverage for auto and renter insurance, in addition to adding an umbrella clause to my insurance. I worked with Jim who was probably one of the best, if not THE best, insurance agents I've ever worked with! He was knowledgeable, professional, pleasant, and PATIENT with my many questions. He took the time to work with me to get me the best coverage for the money. I couldn't have asked for a better client-to-agent interaction today! State Farm, he's a keeper!"
We responded:
"Rose, thank you so much for taking the time to leave such a glowing review about your experience with Jim while updating your auto and renter insurance, as well as adding an umbrella policy. We're thrilled to hear that Jim provided you with exceptional service and exceeded your expectations.It's wonderful to know that Jim's extensive knowledge, professionalism, and pleasant demeanor made your interaction a positive one. We're glad that he patiently addressed all your questions and worked with you to find the best coverage for your needs and budget. We truly appreciate your kind words and your recognition of Jim's outstanding service. We'll make sure to pass along your feedback to him. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing State Farm, and we look forward to serving you in the future."
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Elienner

May 6, 2024

5  out of  5
rating by Elienner
"Siempre muy amables, comparten la información de una forma entendible, siempre dispuestas a responder cualquier pregunta, fuimos atendidos por susana, 10/10"
We responded:
"Elienner, gracias por tomarte el tiempo para compartir tu experiencia positiva con nosotros! Nos alegra saber que siempre te hemos brindado un excelente servicio y que hemos sido amables y dispuestos a responder a tus preguntas. Es un placer saber que Susana te atendió de manera excepcional y que su forma de compartir la información fue clara y entendible para ti. Agradecemos tu calificación de 10/10 y tu recomendación. Si necesitas ayuda con algo más en el futuro, no dudes en contactarnos. ¡Estaremos encantados de asistirte!"
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Israel Ramirez

April 30, 2024

5  out of  5
rating by Israel Ramirez
"La verdad muy buena la atención se los recomiendo"
We responded:
"Israel, gracias por tu reseña positiva! Nos alegra saber que has recibido una excelente atención por parte de nuestro equipo. Nuestro objetivo es brindar un servicio de calidad a todos nuestros clientes, y nos complace saber que hemos cumplido tus expectativas. Agradecemos tu recomendación y esperamos poder seguir atendiéndote en el futuro. Si tienes alguna pregunta adicional o necesitas ayuda, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Luke Ehlen

April 29, 2024

5  out of  5
rating by Luke Ehlen
"Jim was great to work with! Helped to make sure our new house was covered and recommended an umbrella policy that I believe we needed."
We responded:
"Luke, thank you for your wonderful review! We're thrilled to hear that Jim provided you with exceptional service and made sure your new house was properly covered. Recommending an umbrella policy shows his commitment to ensuring your comprehensive protection. We're grateful for your trust in our expertise and for choosing us as your insurance provider. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Matthew Beckler

April 29, 2024

5  out of  5
rating by Matthew Beckler
"We have been using them for I believe longer then 10 years now. Service has been great. If you are looking at state farm definitely check this office/agent out."
We responded:
"Matthew, thank you for your positive feedback! We are thrilled to hear that you have been satisfied with our services for over a decade. Providing excellent service is our top priority, and we are glad to have met your expectations. We appreciate your recommendation to others who are considering State Farm, and we look forward to continuing to serve you in the future. If you have any further questions or need assistance, please don't hesitate to reach out."
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Felix Galindo

April 26, 2024

5  out of  5
rating by Felix Galindo
"Gracias Damia por tu ayuda! Saved me over $100 monthly!"
We responded:
"Felix, gracias por tu maravillosa reseña! Nos complace saber que Damia pudo ayudarte y ahorrarte más de $100 al mes. Nos enorgullece brindar soluciones rentables y nos alegra que Damia haya podido ayudarte a lograr ahorros significativos. Agradecemos tus comentarios y esperamos poder servirte en el futuro. ¡Gracias nuevamente!"
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Geu Vang

April 26, 2024

5  out of  5
rating by Geu Vang
"Tanner was the best in helping me understand and complete the insurance policy process. A great person to work with and great customer service."
We responded:
"Geu, thank you for your amazing review! We're delighted to hear that Tanner provided you with exceptional assistance in understanding and completing the insurance policy process. We pride ourselves on having knowledgeable and friendly team members who prioritize great customer service. We appreciate your feedback and look forward to continuing to provide you with the best service possible. Thank you again!"
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Carlos David Valencia Pacheco

April 23, 2024

5  out of  5
rating by Carlos David Valencia Pacheco
"Cintya was super friendly and welcoming with us. She explained everything related to our car insurance and helped us to get the best option."
We responded:
"We greatly appreciate your positive review, Carlos! It brings us joy to hear that Cintya was super friendly and welcoming during your visit. We strive to provide excellent customer service and ensure that our clients fully understand their car insurance options. We are glad that Cintya was able to assist you in finding the best option for your needs. Thank you for choosing our agency, and we look forward to helping you again in the future!"
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David Jaworski

April 18, 2024

5  out of  5
rating by David Jaworski
"Tanner was phenomenal!"
We responded:
"Thank you for your fantastic review, David! We're delighted to hear that Tanner provided you with phenomenal service. We take pride in having a team of dedicated professionals who are committed to delivering exceptional experiences to our customers. Your feedback is truly appreciated. We look forward to talking with you soon!"
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Nylee Benavides

April 17, 2024

5  out of  5
rating by Nylee Benavides
"Cintya was the coolest & sweetest! She answered all the questions I didn’t know I even had. Love this agency!"
We responded:
"Thank you for your wonderful feedback, Nylee! We're thrilled to hear that Cintya provided you with exceptional service and went above and beyond to answer all your questions. We strive to provide the best customer experience possible, and we're glad that you love our agency. We appreciate your support and look forward to assisting you again in the future."
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Eric Hess

April 11, 2024

5  out of  5
rating by Eric Hess
"Great call with Susana, I was able to get all my questions answered and felt like I was getting honest recommendations without feeling pressured to buy anything more than I need, with personalized coverage for my situation! Highly recommend!"
We responded:
"Thank you for taking the time to leave a positive review about your call with Susana. We're glad to hear that she was able to provide you with all the information you needed and address any questions you had. It's great to know that you felt comfortable during the conversation and that Susana provided honest recommendations tailored to your specific needs, without any pressure to purchase more than necessary. Your recommendation means a lot to us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services and sharing your positive feedback."